ABOUT ME
I'm an adventurous human being living in a small island called Singapore. I explore and learn things that inspire me to become the best version of myself. I have many life goals. However, one of my life goals is to make the people around me happy. Although I am an introvert, I value other's happiness as much as I value mine.
Everything I work on and produce must be authentic and reach a certain quality of work that I can confidently say that "I'm proud of it". I have a strong eye for detail as well and can thrive independently and in a team environment. I will definitely bring the skills I've obtained in my future career to manage projects through creative problem solving and innovative thinking.
SKILLS
Knowledge & Expertise
GENERIC SKILLS
TECHNICAL SKILLS
GENERIC SKILLS
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Fluent in spoken English, moderately fluent in Chinese, understands Hokkien and Cantonese.
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Attentive to detail and able to produce high-quality service or work.
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Work and cooperate well with my colleagues and customers.
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Learn and adapt quickly to any new role given and execute given task.
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Provide excellent customer service.
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Displayed empathy, patience, and reliability at work.
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Displayed and demonstrated critical thinking, strong teamwork, and cooperation in participation to group events and projects.
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Ability to work in a fast paced environment.
TECHNICAL SKILLS
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Proficient in Microsoft Office, Word, Excel, PowerPoint
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Able to read and produce quotations, delivery orders, tax invoices.
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Able to manage company's finances (e.g. GST, incoming & outcoming invoices).
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Able to use POS system.
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Able to use radio communication terminology.
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Able to navigate around a complicated surveillance camera system (CCTVs).
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Able to operate Fast And Seamless Travel (FAST) system to efficiently assist passengers.
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Able to manage large amount of stocks.
MY WORK EXPERIENCES
What Iāve Done
Administrative Executive,
P&Lin (Singapore) Pte Ltd
June 2023 - August 2023 (Full-Time)
December 2019 – February 2020 (Part-Time)
My first ever part-time job and full-time job experience as an Administrative Executive at P&LIN (Singapore) Pte Ltd has allowed me to hone excellent organisational skills, exhibit flexibility and adaptability by working in multiple sections of the company.
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Displayed attention to detail when producing quotations, delivery orders, tax invoices.
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Managed company’s finances (e.g. GST, incoming & outcoming invoices).
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Demonstrated great teamwork and cooperation with colleagues to enhance operational efficiency and flow of orders.
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Eager to learn, exhibited flexibility and adaptability, and can quickly adapt to a new role and tasks given.
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Displayed great organization skills when organizing company's invoice folders.
Service Crew
Gong Cha (Singapore) Pte Ltd
February 2022 - June 2022
In my second part-time job, I was a service crew in Gong Cha (Singapore) Pte Ltd which taught me how to work in a fast paced environment and cope with customer's need and demands.
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Displayed adaptiveness to sudden fast-paced environments.
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Learnt in depth on operation management and worked closely with colleagues to provide the best customer service and solve enquiries.
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Understood more on Gong Cha's customer profile and communicated with customers from all walks of life.
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Displayed attention to detail when perfecting proportions to every drink.
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Improved Multitasking skills by quickly changing between any role or station given.
Changi Youth Ambassador (CYA),
Changi Airport Group (Singapore) Pte Ltd
October 2022 – March 2023
My internship and part-time job as a Changi Youth Ambassador at Changi Airport Group (Singapore) Pte Ltd has challenged my capabilities to adapt quickly to four different terminals as well as to empathize with passenger's distressing situations.
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Displayed creativity and critical thinking when mitigating huge crowds and congestions.
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Enhanced abilities to adapt fast to the change of pace in airport operations and sudden incidents.
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Demonstrated great teamwork and cooperation with colleagues and other airport ground staff to have efficient ground operations.
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Displayed confidence when providing passengers with instructions.
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Enhanced knowledge on CAG's company, airport ground operations, and airline's passenger profile.
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Improvement on providing excellent customer service towards passengers and visitors.
EDUCATIONAL HISTORY
Learning and Living Life To The Fullest
April 2020Ā - AprilĀ 2023
DIPLOMA IN AVIATION MANAGEMENT, TEMASEK POLYTECHNIC
January 2019Ā - December 2019
GCE āOā LEVEL CERTIFICATE, PEIRCE SECONDARY SCHOOL
January 2015Ā - December 2018
GCE āNā LEVEL CERTIFICATE, PEIRCE SECONDARY SCHOOL
January 2009 - DecemberĀ 2014
PSLE, FERNVALE PRIMARY SCHOOL
My Interests
Hm, interests. Some people might say that they have hobbies or interests to kill time. For me, finding that specific interest that I love reignites the spark in me to continue striving for the little milestones that makes you feel satisfied, makes you feel joy and accomplished, even if there is little to nothing it could bring to help my career. That is my meaning towards interests.